Introduction
Welcome to Neptic Media . By accessing our website and using our services, you agree to comply with and be bound by the following Terms & Conditions.
If you do not agree with any part of these terms, please do not use our services.
Services
We provide content creation, 2D/3D animation, motion graphics, and brand storytelling services.
All services are customized based on client requirements and agreed upon before the start of the project.
Project Agreement
- All project details, timelines, and deliverables will be discussed and confirmed before starting.
- Clients must provide required assets, feedback, and approvals on time to avoid delays.
- Any additional work outside the agreed scope may incur extra charges.
Payments
- A partial or full upfront payment may be required before starting the project.
- Remaining payments must be completed as per the agreed terms.
- Delayed payments may result in project delays or suspension.
Revisions
We offer unlimited revisions to ensure the final output meets your expectations.
However:
- Revisions must stay within the original project scope.
- Requests that significantly change the concept, direction, or deliverables may be treated as a new project or additional work.
- Timely feedback is required to maintain project timelines.
Timelines
- Project timelines depend on complexity and client responsiveness.
- Delays in feedback or content submission may extend delivery timelines.
Intellectual Property
- Final deliverables will be transferred to the client upon full payment.
- We reserve the right to showcase completed work in our portfolio unless agreed otherwise.
Prohibited Use
You agree not to use our services or website for any unlawful or harmful activities.
Limitation of Liability
We are not liable for:
- Indirect or consequential losses
- Performance results beyond our control (e.g., platform algorithm changes)
Termination
We reserve the right to terminate or suspend services if terms are violated or payments are not made.
Privacy
Your use of our services is also governed by our Privacy Policy.
Third-Party Tools
We may use third-party tools (e.g., editing software, analytics platforms). We are not responsible for issues arising from these tools.
Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page.
Contact Us
If you have any questions, contact us at:
Email: contact@nepticmedia.com
Website: nepticmedia.com